Frequently Asked Questions
Everything you need to know about your Horbäach Health shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while expedited options are available at checkout for faster delivery.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your products ethically sourced?
Yes, Horbäach Health is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.